FAQ

Shipping & returns

How long do domestic orders take to ship?

Estimated delivery times begin after your order has been shipped:

  • Canada: approximately 2–8 business days
How long do international orders take to ship?

Estimated delivery times begin after your order has been shipped:

  • United States: approximately 4–12 business days
What is your return policy?

At Vera Clover, return and exchange eligibility depends on the collection you purchased from. Please refer to the Refund Policy.

Jewelry care

How do I care for my jewelry?

Use lukewarm water, mild soap, and a soft brush or cloth. Gently clean the piece, rinse thoroughly, and dry with a soft lint-free cloth.

How should I store my jewelry?

Store each piece separately in a soft pouch or jewelry box to prevent scratching and tangling. Keep jewelry in a dry, cool place away from direct sunlight.

What is the best daily habit for jewelry care?

Last on, first off. Put your jewelry on after getting ready, and remove it before sleeping, exercising, or using household products.

Get in touch

Still have remaining questions that weren't answered here? Contact our team here!